NASWA - Program Analyst

Jun 27, 2017


Program Analyst


444 North Capitol St., N.W., Suite 300
Washington, DC  20001


The National Association of State Workforce Agencies (NASWA) is searching for a Program Analyst.  The position is based in the NASWA office, which is located in Washington, DC, near the United States Capitol.  The Program Analyst will be working primarily on the National Labor Exchange (NLx) initiative, NASWA’s premier initiative offered in partnership with DirectEmployers Association, a trade association of Fortune 1000 companies.


The National Association of State Workforce Agencies (NASWA) represents the 50 state and three territory workforce agencies, which oversee the Workforce Innovation and Opportunity Act programs, employment services, unemployment insurance, employment statistics and labor market and workforce information programming. NASWA delivers policy expertise on these issues.


The NLx, is a no-cost, internet-based job-search engine which collects and distributes job openings exclusively found on corporate career websites and state job banks.  In 2016, the NLx made available well over 13.9 million unduplicated job openings, from tens of thousands of employers of all sizes found on this network.  Since its inception, the NLx has listed 75 million unduplicated, current jobs from verified employers, and has been used by nearly 350,000 employers of all sizes. On average, the NLx includes 2.2 million jobs every day.




The NASWA Program Analyst provides high-level support to the Assistant Executive Director/Workforce Technology Director and the National Labor Exchange (NLx) team. The Program Analyst conducts research, prepares and analyzes surveys and statistical reports, handles information requests from state members, and performs other tasks such as arranging conference calls, preparing meeting materials, and coordinating office services.  Listed below are specific tasks and projects performed by the Program Analyst.


Research, Surveys, Reports


  • Updates and maintains status chart of all 50 states, DC, Puerto Rico, and Guam, capturing the progress of each state in important categories, such as uploads and downloads to the NLx feed, and implementation of the return receipt tool.
  • Tracks weekly job seeker view numbers sent by DirectEmployers and inputs into Excel for NASWA’s reference.
  • Monitors effectiveness and progress of state .jobs microsites by creating monthly reports from the microsite’s Google Analytics to send to state points of contacts. Creates and prepares graphs for the presentations to illustrate the growing progress of the NLx and the tools it can offer states. Also shares individualized reports with each state contact.
  • Manages surveys on state labor exchange activities by monitoring state responses and following up with those who have not responded. These responses inform the NLx staff on the progress of each state and highlight the differences in each state labor exchange system.
  • Conducts spot checks and does research on public and private job boards to help inform NLx operations.




  • Supports relationships (LMI Institute, University of Chicago) surrounding NLx data research, including monitoring their contract deliverables, setting up regular calls for updates, and coordinating transfer of data.
  • Supports the NLx and NASWA partnership activities with organizations such as LinkedIn and other intergovernmental organizations, especially in the veterans’ space. 
  • Monitors job feed transfer issues to LinkedIn, as well as, involved in training curriculum pilot with six state members.


Information Requests and Service to State Members


  • Processes and reviews reimbursements requests from NLx Steering Committee state representatives.
  • Updates NLx program contacts, OFCCP state audit contacts, and NLx IT contacts. Updated contacts are crucial to the mission of the NLx, in terms of information sharing and engagement.
  • Updates the VetCentral Employment Service Delivery System emails by working with Sourcecast and state contacts. Sourcecast delivers emails with job listings to local one-stop staff, which helps DirectEmployers member meet federal compliance.


Administrative Support


  • Prepares materials for NLx briefings with members of Congress, U.S. Department of Labor, other federal partners, and other stakeholders.
  • Updates the NLx Calendar of Events each month and provide NLx Staff with the most up-to-date calendar at the beginning of each month.
  • Offers administrative support for NLx Steering Committee meetings, annual conferences, national membership conferences, and Winter Policy Forum.
  • Assists with Steering Committee meetings including agenda developments, packets and administrative support.
  • Maintains and organizes the library of NLx work product on the Shared Drive/SharePoint.
  • Other duties as assigned to support Association initiatives.




Candidates must have earned a bachelor’s degree and have a minimum 2 years of office related work experience.  Candidate should be:


  • Skilled at listening, speaking and writing.  Have good interpersonal skills and able to organize, support and lead meetings.  Have the ability to speak publically and present in meetings, and use PowerPoint presentations when needed.  Be able to use Microsoft Office software.


  • Able to synthesize information, review regulations and policies, apply critical analysis, and write well for recommendations, action items, and other written materials.


  • Able to complete critical short-term tasks while still making progress on long-term tasks with minimal supervision.  Able to work fast, thoroughly, and under pressure and deadlines. Display high standards of ethical conduct. 


  • Resourceful and capable of anticipating problems, and effectively resolving challenges. Able to work effectively both as a member of a diverse team and independently. Possess a spirit of innovation, and a curious mind.


  • Flexible in pitching-in and working with multiple directors and assignments.   


  • Travel to meetings and conferences approximately 5 times per year for about three days for each meeting or conference. 


Basic understanding of the public workforce system or recruiting space or information technology appreciated.  Economics or data science coursework/experience appreciated but not required.




NASWA is an equal opportunity employer.

Employee benefits include eleven paid holidays (plus Inauguration Day), accrued annual and sick leave similar to that provided by the federal government, employer-paid health and dental insurance, life insurance, long-term disability insurance, travel insurance, 401-K plan and parking or subway/bus subsidy.

Salary is negotiable depending on education, experience, knowledge, skills and abilities. Salary requirements must be submitted in writing to be considered for an interview.

Salary Range: $45,000 – $60,000, commensurate upon experience.




A cover letter stating salary requirements and a resume must be received in the NASWA office by close of business Friday, July 14, 2017. Please send all information via email to:

Lori Adams, NLx Senior Advisor at