Keeping the Train Moving Forward: Louisiana’s Staff Development and Succession Planning
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The complex layers of law, rule, regulation and policy that make up the structure of the unemployment insurance system are not easily passed on from one generation of staff to the next. How do we best manage succession planning, knowledge transfer, or development of expertise? How do we work to build our next generation of UI leaders that will serve us for the next eighty years? This roundtable discussion during the 2015 National UI Directors’ Conference in Albuquerque, NM, Renita Williams, Louisiana Workforce Commission, delved into these challenges facing state workforce agencies and shared some proven practices to ensure a smooth handoff.