Modernization Therapy: States Seek Advice from the Battle Worn

Oct 21, 2015

  Download Document (PDF)


During the 2015 National UI Directors’ Conference in Albuquerque, NM, in this workshop, states in the process of UI modernization shared advice through a question and answer session with the “battle worn,” discussing challenges and strategies to address those challenges. Seekers of modernization advice summarized their state’s current effort and posed questions related to specific challenges. The “battle worn” provided state experience in response to questions with recommendations.

Moderator: Joy Forehand, New Mexico Department of Workforce Solutions
Panelists: Mark Mayfield, Idaho Department of Labor
Dale Smith, Mississippi Department of Employment Security
Mary Harmon, Nevada Employment, Training & Rehabilitation
Matthew Hankins, Missouri Department of Labor & Industrial Relations
Aaron Hinds, Oracle