Detroit Employment Solutions Corporation: Chief Operating Officer

Apr 19, 2017

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Job Title: Chief Operating Officer

Department: Executive Administration,  Detroit Employment Solutions Corporation. 

Reports To: Chief Executive Officer

Classification: Exempt

Job Type: Full-Time Regular

Closing Date: 5/19/2017

Organizational Description

Detroit Employment Solutions Corporation (DESC) is a 501(c)(3) serving as the fiscal and administrative agent of the Mayor’s Workforce Development Board (MWDB), which is the local Workforce Investment Board (WIB). DESC is also the MichiganWorks! Agency for Detroit. In concert with the Mayor’s Office of Workforce Development, DESC is the implementation and operations partner for the City’s workforce strategy.

Job Description:

The Chief Operating Officer is responsible for day-to-day operational excellence across all programs, services, and internal operations, including leadership and management of related functional teams and staff. S/he will also collaborate and coordinate with key partners across the workforce system to improve service delivery to job seekers, and business services to employers. The COO reports to the President and Chief Executive Officer and collaborates closely with all other members of the Senior Leadership Team (SLT) to ensure clear process ownership, leading-edge performance standards, and performance metrics for DESC, One Stops, and other system partners. The COO is responsible for comprehensive policies and practices that meet the requirements of a MichiganWorks! Agency, and key customers including the Mayor’s Workforce Development Board, and DESC’s Board of Directors. As a member of the executive team, the COO will provide inspiring and creative leadership in refining DESC’s role as a key partner in Detroit’s workforce system, while restructuring the delivery of services to jobseekers and employers so that quality and access are improved, and costs are lowered. The COO will work with staff to set and monitor defined performance objectives and standards and conduct continuous feedback and coaching. S/he will work closely with the CEO and other senior leaders to advance the agency’s culture of collaboration, metrics-driven accountability, data-driven decision making, and transparency.

Click the PDF above to download the full job description.

To Apply:  Candidates may also visit for more addition information about our organization.  All cover letters and resumes should be sent to Attn: Cherre Morgan.