Massachusetts hit a home run by successfully integrating the Suspicious Actor Repository process into their internal application. Even with this success, Massachusetts and the nation continue to watch out for the “Green Monster” of the recession. Leveraging the lessons learned from “the Great Recession,” Massachusetts is finding ways to update their modernized system and processes to better handle increased workloads. Join the Massachusetts team, to learn how they successfully integrated SAR and preparing their UI IT system for the next recession.

Moderator:

Cari Birkhauser, Director of Systems Integration, Massachusetts Department of Unemployment Assistance