Workforce IT Support Center (Workforce ITSC)
The Workforce ITSC, an initiative funded by the federal government and administered by NASWA, is committed to supporting all workforce and education system partners as they work collaboratively to meet current and future customer needs through the effective use of data, technology, and digital age practices.
Workforce ITSC Services
- Workforce Academy: Free self-paced online learning and virtual training opportunities.
- Online Tools: Free self-service tools to leverage for project research and workforce insights.
- Advisory Services: Specialized team of experts with comprehensive technical knowledge and WIOA subject matter expertise to support your state’s digital transformation efforts.
Who can access Workforce ITSC Services?
Workforce ITSC Services are open to government employees at all staffing levels supporting WIOA Titles I, II, III, and IV, as well as UI, TANF and SNAP programs. This includes NASWA Members in State Workforce Agencies, as well as Government Partners in Federal and State Agencies. (i.e. - Department of Health & Human Services, Department of Education, Department of Vocational Rehabilitation, etc...)
Upcoming Events
Mastering dX: What is the Status Quo Costing You?
Webinar
Date: July 15, 2024 (12:30 - 1:15 PM ET)
Upcoming Events
Building Data Literacy for All
Summer Training
This learning opportunity is focused on data literacy and the critical role it plays in improving programs and services for customers. Participants can choose the track that fits their job role best: Senior Leaders, Policy Makers and Managers; Frontline Staff; or Analysts. These tracks are delivered either through webinars or virtual instructor-led training sessions, all provided at no cost!