The next recession may be right around the corner, has your state started to prepare? Now is the time to design your plan for success. Join us as we discuss promising practices, automation, caseload management, and staff training.

Moderator

Cara Hill, Benefits Administrator, Florida Department of Economic Opportunity

Speakers

Inna Kaljukm UI Operations and Policy Analyst, Oregon Employment Department

Kris Bowen, Lead Policy Analyst, Washington Employment Security Department

Jerry Pectol, UI SIDES Director, NASWA