SIDES Processing Strategies

State workforce agencies have a lot of decisions to make when developing SIDES processes. There are multiple points where automation can help streamline claim flow. During this session, we will get an inside perspective the how the processes can vary by state and the efficiencies gained by utilizing SIDES.

PRESENTERS:

Donna Njuki, SIDES Coordinator, Kansas Department of Labor

Tyler Smith, UI Technical Services Specialist, Idaho Department of Labor (invited)

Roger Schweppe, Applications Developer, Kansas Department of Labor

Nakia Thompson, Team Lead, South Carolina Department of Employment and Workforce

Julianne Whitney, Senior Business Analyst, Utah Department of Workforce Services