Tracks: E&T and Tech

Reimagining American Job Center (AJC) Service Delivery

Technological change, the global pandemic, and a range of other factors have prompted states across the country to reimagine how they deliver workforce services to the American public. Hear how states are expanding access to the public workforce system through innovations like virtual service delivery, mobile units, and tech transformation efforts.

MODERATOR

Tasha Jenkins, Job Service Bureau Director, Wisconsin Department of Workforce Development

PANELISTS

Kristyn Carr, Administrator, Workforce & Commissions Division, Idaho Department of Labor
Ismaila Maidadi, Director, Employment Connections, Washington State Employment Security Department
Crystal Houser, Director, Bureau of Workforce Partnership & Operations, Pennsylvania Department of Labor & Industry