Track: UI

UI Operations Focus

States share new strategies to improve operations and customer service.

MODERATOR

Erma Robinson-Cook, Director, Office of Re-Employment Assistance, Mississippi Department of Employment Security

PANELISTS

Stephen Geskey, Associate Commissioner, New York State Department of Labor
Evan Kibbey, UI Data Analytics Manager, Oregon Employment Department
Mike Miller, UI Tax Chief, Utah Department of Workforce Services
Racquel Robinson, UI Policy and Procedures Chief, Georgia Department of Labor
Lars Thompson, Associate Commissioner, New York State Department of Labor