Want to hear first hand how states and Federal partners are working together to ensure Transitioning Service Members know American Job Centers are not just unemployment offices? You will hear how “Team Bliss” and “Team Bragg” are doing just that, and learn about Iowa’s success partnering with the National Guard/Reserve to offer transition services without an active duty military installation. And as they say, don’t buy yet! Emily Appel-Newby will provide information and insight on a TSM engagement pilot developed by DOL VETS with support from ICF. This pilot consisted of a set of email “nudges,” based on the principles of behavioral economics, to promote use of DOL services (including AJCs) by TSMs as they prepare to separate from the military and upon their exit. Emily will discuss the pilot’s design, implementation and present relevant preliminary findings.

Moderator: Mike Miller*, Chief of Veterans Services, Utah Department of Workforce Services

Presenters: Emily Appel-Newby, Manager, Justice, Workforce & Community Development, ICF; Ivan Denton*, Director, Office of National Programs, USDOL VETS; Bob Gear*, Director, Texas Veterans Leadership Program, Texas Workforce Commission; Linda Rouse*^, District Manager, Iowa Workforce Development; Linda Rouse*’, District Manager, Iowa Workforce Development; Tim Shatto*, Director, Texas Veterans Commission; additional presenters as identified.

(*) Denotes the individual is currently serving or is a Veteran of the United States military. If they are wearing a Veteran ribbon on their name badge, please thank them for their service.

(^) Denotes the individual is a military spouse. If they are wearing a Military Spouse ribbon on their name badge, please thank them for their support.