State Engagement Team
The State Engagement Team is your collaborative partner in improving unemployment insurance (UI) operations.
How can the State Engagement Team help you?
Whether you are navigating federal or state-funded grant opportunities or looking to improve operations, our tailored state services ensure you have the tools for success. Our team of experts is dedicated to supporting your state's UI program through:
- Confidential consultation services
- State project coordination and implementation
- Tools, resources and practical solutions
Priority Resources
Available to NASWA Members only. Login required.
Featured Weekly Reference Materials
Available to NASWA Members only. Login required.
Say It Simply: Plain Language Tips for Clear Conversations
This resource provides tips on applying plain language principles to spoken interactions for clearer and more effective communication.
Countermeasures to Combat Cybercrime
This resource provides a list of technology solutions and other countermeasures states and other authorities have found to be successful in combating cybercrime.
Plain Language Explained
This short video explains how to streamline messaging and enhance the customer experience by using plain language. Clicking the link below will take you to a third-party website or content provider which may require registration to access this resource.
Meet Your State Engagement Managers
You gain access to a trusted partner and resource for states. Our team can:
- Lead and serve as subject matter experts on state services and projects
- Facilitate state workgroups
- Coordinate state-to-state collaborations
- Engage state members with NASWA tools and services
