State Engagement Team
The State Engagement Team is your collaborative partner in improving unemployment insurance (UI) operations.
How can the State Engagement Team help you?
Whether you are navigating federal or state-funded grant opportunities or looking to improve operations, our tailored state services ensure you have the tools for success. Our team of experts is dedicated to supporting your state's UI program through:
- Confidential consultation services
- State project coordination and implementation
- Tools, resources and practical solutions
Priority Resources
Available to NASWA Members only. Login required.
Featured Weekly Reference Materials
Available to NASWA Members only. Login required.
Project Completion Report: Ohio - Plain Language Initiative
This report describes how the Ohio Department of Job and Family Services improved access to unemployment insurance benefits through revisions to the agency’s benefit-related communications.
Project Completion Report: Connecticut - SIDES Employer Outreach
This report describes how the Connecticut Department of Labor developed a successful State Information Data Exchange System (SIDES) E-Response employer outreach campaign.
Nudging People to Pay Their Parking Fines on Time - Evidence from ...
This article presents tips on how UI agencies can apply behavioral insights to claimant handbooks and help simplify layouts and incorporate strategies to encourage claimants to follow through on UI requirements.
Meet Your State Engagement Managers
You gain access to a trusted partner and resource for states. Our team can:
- Lead and serve as subject matter experts on state services and projects
- Facilitate state workgroups
- Coordinate state-to-state collaborations
- Engage state members with NASWA tools and services
