Knowledge Exchange
Knowledge Exchange Service + the Workforce System
Our Knowledge Exchange Service focuses on cultivating and strengthening states’ ability to harness and leverage critical knowledge whenever it’s needed.
We help states accomplish this by offering:
- Digital Library: NASWA’s Knowledge Exchange Library is a curated collection of research, insights, analysis, promising practices, and lessons learned supporting workforce system operations
- Training: Role-specific training to help optimize KM in your organization
- Consulting: Expertise from KM subject-matter experts offered via virtual, hybrid, and in-person engagements
Knowledge management (KM) encompasses a set of skills and approaches to help organizations capture, exchange, find, and utilize collective knowledge. Done well, organizations are able to reach their full potential and avoid repeating costly mistakes. Ultimately, effective KM leads to better outcomes for the workforce system.
Learning + Knowledge Exchange
Learning is the foundation of knowledge. As such, our approach to knowledge management begins with learning through formal training and experience. What is learned is then applied through individual and collaborative work to form knowledge that is shared and exchanged with others. Finally, the skills attained through learning and the knowledge developed through the application of that learning is utilized to benefit those we serve.
