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Concurrent Breakout Session: Promoting Staff Emotional Health and Well-being
Session Recording
This session will review how stress and burnout affect worker well-being, provide ready-to-use resources and guidance for preventing and reducing burnout, and describe examples from the field of how workforce agencies have supported employee mental health and well-being...
A National View of UI IT Systems
NASWA has released a report on the status and condition of Unemployment Insurance (UI) Information Technology (IT) systems across the nation. Forty states contributed to the report through a survey conducted by NASWA’s technology arm, the Information Technology Support Center (ITSC).
Concurrent Breakout Session: Combating Fraud in the Unemployment Insurance System: UI Integrity
Session Recording
The UI system has been severely challenged in 2020 in which it has been subject to radical, unprecedented, increases in the volume of UI claimants applying for benefits, standing up a number of new programs with widely varying requirements, while all under increased p...
