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Many states have freed themselves from the challenges of outdated IT systems and processes. Some states are preparing their battle plans to declare their independence. Hear from the states preparing for their modernization projects and learn from the states that have won the Battle of Mode...

States are using lean methodology to streamline UI program processes and make them more effective and efficient. Learn first-hand from four states about recent operation improvements including management dashboards, UI assistance in the One-Stop, and a triage system for questions to reduce...

Disjointed public programs may result in “benefits cliffs” that cause public assistance to fall abruptly as a family’s earnings increase slightly. This is especially concerning when families are still below a family-sustaining income. Understanding the myths and realities of benefits cliff...

Planning for unknown economic cycles is a significant challenge, particularly in times of reduced budgets. Hear from three states on what they have done to monitor and plan for changes in the economy. Topics include what economic data to watch, how to monitor data, preparing for changes in...

As the oldest family-owned business in the United States and one of the oldest companies in the world, Zildjian knows a thing or two about making cymbals. However, they also understand the complexities to succeeding in ever-changing business and labor market climates. With the help of the ...

There are many innovations in how states are communicating labor market information data. This panel will showcase promising practices from states where the communications and labor market information teams are working together to dynamically communicate their data, including the use of dy...

In a rapidly changing technology environment, it can be difficult to know whether a vendor’s digital product is truly the best, cheapest, or fastest solution to meet your agency’s needs. Does it feature human-centered, modular design? Is an agile development agreement included? Does it hav...

Join attorneys and other experts for a discussion about the legal aspects of information technology in unemployment insurance programs including states working together in consortia. Moderator: Doug Werth, Lead Deputy Attorney General, Idaho Department of Labor Panelists: Lou Ansaldi, Te...

Come prepared to share your own promising practices for UI Tax. Learn about revamping audit practices and combatting misclassification and questionable employer tax practices to achieve results. Moderator: Mike Miller, Unemployment Insurance Chief of Tax, Utah Department of Workforce Ser...

For more than two years now, the Integrity Center has been visiting states to observe what is working and where they can improve in their individual integrity efforts. Valuable insights and information have been gleaned and we are eager to share information to improve integrity operations ...