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What strategies can help ensure Perkins and workforce customers are served by coordinated systems, and that CTE programs are responsive to local labor market conditions? How do leaders rally their troops to work across systems and achieve success? This discussion will showcase strategies a...

This breakout will delve into how state workforce agencies are implementing crisis communications during disaster recovery efforts, including highlights of what worked well and learning lessons on what did not. This session is the kick-off to a series of NASWA webinars that will be held fo...

Do you want to increase productivity? Improve flexibility? Provide better customer service? Technology can be used to anticipate customer needs, tailor business processes, and improve productivity. Find out how states are using technology to handle customer service in efficient and cost-ef...