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Theme: Integrity Strategies / Topics Successful Practices for Increasing Employer Response Rates Many states have made ongoing efforts to increase Employer responses through SIDES. Join us in looking at the different strategies states have used to increase their response rates and t...

Theme: Exchanges / Promising Practices Determinations & Decisions and Promising Practices States, are you still sending determinations & decisions by mail?  Employers, are you trying to fax appeals?  Listen in as we discuss the Determinations & Decisions exchan...

Hands-On Lab: SIDES E-Response Gain first-hand knowledge of how an exchange works. Stop in and experience SIDES from the E-Response employers’ perspective. “Walk” through the new SI exchange to explore the flows and view the detailed questions. The NASWA SIDES Team will be on-hand, ready...

Theme: Employer Outreach E-Response Training, Cold-Calls & Personal Connections State employees discuss promising practices for employer outreach and strategies for increasing E-Response participation.   SPEAKERS Nakia Thompson, Team Lead - Technical Services, Division ...

Theme: Modernizing from a Business Perspective Project Planning & Resources In this session, we will discuss the activities surrounding planning a project, and how it affects Subject Matter Experts (SMEs). This includes a review of the definition of a Software Development Lifecycle; ...

Theme: Integrity Strategies / Topics On the Right Track to Streamlining Processes State workforce agencies have a lot of decisions to make when updating and streamlining their processes. Join us and learn how the Tiger Team is helping states review their current processes and make recom...

Theme: Exchanges / Promising Practices Earnings Verifications Rewrite & Promising Practices Quickly receiving the results of a crossmatch hit is key to detecting improper payments early. Listen to how states are utilizing the Earnings Verification exchange, promising practices ...

Creating Partnerships During Modernization & Connections Come hear experts in their field discuss past experiences in creating partnerships and the benefits that result.   MODERATOR Jerry Pectol, Director, UI SIDES, NASWA SPEAKERS Jorie Cummis, CEO, NSN Employer Services Ev...