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Session Recording The UI system has been severely challenged in 2020 in which it has been subject to radical, unprecedented, increases in the volume of UI claimants applying for benefits, standing up a number of new programs with widely varying requirements, while all under increased p...

NASWA has released a report on the status and condition of Unemployment Insurance (UI) Information Technology (IT) systems across the nation. Forty states contributed to the report through a survey conducted by NASWA’s technology arm, the Information Technology Support Center (ITSC).

The Unemployment Insurance Interstate Connection Network (ICON) is the system that allows State UI agencies to request and receive data for use in the filing and processing of combined wage claims, military and federal claims. The system provides for the exchange of data between State work...

Resources USDOL ETA Advisories Looking for USDOL guidance? Search Unemployment Insurance Program Letters (UIPLs), Training and Employment G...

The NASWA Board of Directors will be meeting virtually on Tuesday, September 22nd from 1:00 p.m. to 4:00 p.m. ET. There is no cost to attend this meeting.  Agency administrators and Board members will receive a calendar invite with information on how to connect virtually. For qu...