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Job seekers, working learners, and displaced workers are turning to employment service organizations for help navigating complex issues at the intersection of life, learning, and work. How are employment service agencies and workforce development organizations keeping up with the shifting ...

The world of Public Employment Services is changing rapidly. Technological developments are creating new possibilities to collect and analyze data that have the potential to enable Public Employment Services to better serve their clients and improve performance. The objective of this panel...

Developments like artificial intelligence, big data, automation, robotization and working ‘agile’ not only impact labor markets but also influence Public Employment Services role in society. The objective of this panel is to explore three trends that are already playing a role on how publi...

The changing nature of technology, and how this is reflected in technology, society and the labor market, is influencing how PES operate and develop. The objective of the panel is to discuss the main changes over the past few years to provide context to the current approaches, as well to s...

Global trends and developments in the use of technology information to deliver Public Employment Services, including experiences and maturity of PES regarding the use of technology across OECD countries and LAC. The keynote address will also discuss broader trends and developments of other...

Scott Sanders, Executive Director, National Association of State Workforce Agencies (NASWA) Abdelmonnime El Madani, President of World Association of Public Employment Services (WAPES) Carmen Pages, Labor Markets Division Chief, Inter-American Development Bank

Participants will break out into three parallel workshops, each delving into the opportunities for a group facing substantial labour market and skills challenges.