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States need to share UI records for many purposes, but this can be challenging.  Learn and join in the discussion as several states highlight practices to effectively  share UI records.

This Session will provide members of each state the opportunity to report on significant legal cases, legislation, policy battles and administrative triumphs and disasters of the last year that have occurred in their states. It is a time to share and learn from our colleagues and to gain u...

It is critical for agencies to get the word out on services they offer and what they do.  In an integrated system, learning the entirety of it is essential in order to communicate about it well. This session provides real-time solutions for communicating the workforce story by develop...

with current jobseekers and future talent pipelines. How can the public workforce system build tools customers will actually want to use? Are building user-friendly platforms and meeting legislative requirements mutually exclusive goals? In this session, you will learn about customer-cente...

teams and communications teams to collaborate. This session will focus on best state practices of these teams working together to get the message out and communicate value for their agencies and state.

How is your workforce agency or division using technology to drive better customer service? Join several states as they take you on a technology tour. We’ll go from the broad to the specific and cover a lot of ground--from direct service to learning technologies, from customer service data...

For U.S. Secretary of Labor Acosta and the Workforce Information Advisory Council (WIAC), addressing the U.S.’s “career awareness gap” is a top policy priority. Young Americans need excellent career information, delivered in an easy-to-use format, to help direct their educational and caree...

Various benefits may be available to unemployed workers to provide income support. When eligible workers lose their jobs, the Unemployment Compensation (UC) program may provide up to 26 weeks of income support through the payment of regular UC benefits. Unemployment benefits may be extende...