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The cost of maintaining a UI IT system has always been a challenge. In this workshop, states will share how they are addressing this challenge by working together and finding ways share the costs of support maintenance.

The U.S. Department of Labor annually awards honors to states that have attained the best performance across the nation in some key operational areas of the unemployment insurance program. The USDOL Unemployment Insurance (UI) State Performance Excellence Awards reflect the breadth of UI o...

How do we bring businesses to the table, and keep them there? Industry is an integral partner in the public workforce system, and state workforce agencies are seeking new and innovative strategies to engage with employers. This session will showcase several states’ business engagement prac...

and corporate interests are betting on a (mostly) driverless future. While the emphasis in Silicon Valley has been on technology innovations, the former Commissioner of the Bureau of Labor Statistics and her peers have conducted an in-depth analysis of the likely impact on the U.S. workfor...

Compliance and beyond, hear about the importance of equal opportunity and what states are doing to ensure equal access to workforce services.

States need to share UI records for many purposes, but this can be challenging.  Learn and join in the discussion as several states highlight practices to effectively  share UI records.

This Session will provide members of each state the opportunity to report on significant legal cases, legislation, policy battles and administrative triumphs and disasters of the last year that have occurred in their states. It is a time to share and learn from our colleagues and to gain u...

It is critical for agencies to get the word out on services they offer and what they do.  In an integrated system, learning the entirety of it is essential in order to communicate about it well. This session provides real-time solutions for communicating the workforce story by develop...

with current jobseekers and future talent pipelines. How can the public workforce system build tools customers will actually want to use? Are building user-friendly platforms and meeting legislative requirements mutually exclusive goals? In this session, you will learn about customer-cente...