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The NASWA Integrity Center has been traveling the United States to observe state efforts and provide valuable insights in reducing the improper payment rate. This panel will take a deep dive into understanding how the improper payment rate is calculated and promising practices aimed at red...

“Knowledge is power, knowledge shared is power multiplied!” ~Robert Noyce. Be a part of the discussion, as state representatives provide updates on current technology projects, promising practices and lessons learned. Following state updates, NASWA staff will be sharing successful practi...

SIDES Welcome: Michael Burke, Unemployment Compensation Bureau Director, New Hampshire Employment Security Presentation of the Colors: Emcee: Daniel John, Head, Initial Claims, Pennsylvania Department of Labor & Industry USDOL Welcome: Jim Garner, Deputy Administrator, Office of...