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Toward a More Perfect Union: Low-Income Jobseekers and the Workforce System

Session

The Workforce Innovation and Opportunity Act is critical for low-income workers, many of whom face barriers to engaging in work and educational opportunities. With smart partnerships, good strategies, and wise investments, states can leverage WIOA to help low-income adults and youth improv...

The Machines are Coming: A Conversation on the Technology Revolution (Employment Service Focus)

Session

How is your workforce agency using technology to drive better customer service, improve service delivery, and increase performance? Join technology pre-conference attendees and NASWA staff for an open forum to learn from your peers on where they see technology going in supporting the workf...

Uniting Systems Through Microservices: Using Microservices to Share Components Across States and Systems

Session

Microservices promote the sharing of independent components across systems. Idaho developed the ICON Relay as a microservice. This year, Mississippi will be the first state to set up the ICON Relay as a microservice between the two states with different UI systems. Once completed, the iUS ...

No Horse Courier Needed - Data Hub Integration - Why It Is Easier Than You Might Think

Session

The Integrity Data Hub (IDH) has proven to be a very successful and vital tool for states in the detection and prevention of UI fraud and improper payments. States who have implemented the Data Hub have prevented the loss of over $7.9 million (in total) of improperly paid UI benefits over ...

The Job Board Revolution: The Role of Technology in Labor Exchange

Session

With thousands of online recruitment tools available in a constantly-changing labor market, jobseekers often struggle with where and how to begin the job search process. The good news: through the National Labor Exchange (NLx) partnership, your agency is already equipped to deliver high-qu...

Accessibility and Inclusion for All

Session

In a highly technical world, ensuring accessibility to online and digital resources is crucial. Accessible technology and inclusive design not only benefit users with disabilities but can benefit everyone. Panelists will discuss best practices, laws, and regulations (i.e. ADA, Section 508)...