Technical Lead, Unemployment Insurance Information Technology Support Center (UI ITSC) - Remote

We're searching for a passionate Technical Lead to join our team at NASWA's UI ITSC. You'll play a key role in shaping the Open UI Initiative, a project focused on designing inclusive and accessible unemployment insurance (UI) digital services for everyone through creating and validating technical standards and supporting an infrastructure to openly share ideas, specifications, code, and other intellectual property...

Note: Applicants who submit a cover letter along with their resume to recruiting@naswa.org will be given first consideration. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas currently.

Position Overview

We're searching for a passionate Technical Lead to join our team at NASWA's UI ITSC. You'll play a key role in shaping the Open UI Initiative, a project focused on designing inclusive and accessible unemployment insurance (UI) digital services for everyone through creating and validating technical standards and supporting an infrastructure to openly share ideas, specifications, code, and other intellectual property.

In this role, you will lead the technical effort for the Open UI Initiative at NASWA by providing strategic direction, guidance and support in relation to technical activities, as well as hands-on work in guiding the delivery of the Open UI Framework. Further, you will help make decisions that impact and improve how we shape and deliver our project to the benefit of those who administer and utilize the services of unemployment insurance programs nationwide.

Roles and Responsibilities

• Spearhead the Open UI Framework’s technical vision and architecture.
• Create the delivery strategy to formulate module specifications, data schemas, and interoperability protocols, and to define and develop future system modules.
• Provide technical consultancy to oversee and assess partner contributions to the framework.
• Collaborate with state and federal teams to understand current systems and co-design modular solutions.
• Produce strategic documents and high-level architecture diagrams for various stakeholders.
• Collaborate with NASWA’s Unemployment Insurance Information Technology Support Center (UI ITSC), regarding how the Open UI Initiative aligns with ongoing support for state modernization projects.

Competencies and Experience

Required

• 7+ years of experience working in an agile, multidisciplinary team environment, with a proven track record of delivering impactful results.
• Experience with legacy systems, integration methods, and cloud platforms (AWS, GCP, Azure).
• Knowledge of data modeling and migration.
• Proficiency in articulating technical requirements and delivering solutions.
• Expertise in designing technical architectures and data standards.
• Strong decision-making skills, with an emphasis on clear communication and feedback.
• Excellent communication, collaboration, and influencing skills.
• Ability to advise on and implement technical strategies.

Relevant Experience

Preferred

• Continuous integration / delivery in theory and application.
• Working across different organizations ranging in size from start-ups to large bureaucracies.
• Understanding government systems and their unique technical needs.
• Implementing SaaS integrations.

Education

• Bachelor’s degree in computer science, computer engineering, or related field; or commensurate professional experience.

Job Details

Location: Remote / U.S. Based

Reports To: Director, UI ITSC

Term: Full Time

Salary Range: $125,000 - $145,000 commensurate with experience. (Please Note: NASWA is funded, in part, by multi-year grants. This position is funded through September 2026. After this date, the continuation of the position will depend on future funding.)

Benefits: NASWA offers competitive benefits including a generous health care package, generous 401(k) contribution, educational assistance, generous time off, and other great options.

Travel: Occasionally required but would not exceed 10% annually.

How to Apply: Submit cover letter and resume to recruiting@naswa.org no later than August 1, 2024.

Background on NASWA

The National Association of State Workforce Agencies (NASWA) is the national organization representing all 50 state workforce agencies, D.C. and U.S. territories. These agencies deliver training, employment, career, and business services, in addition to administering the unemployment insurance (UI), veteran reemployment, and labor market information programs. NASWA provides policy expertise, shares promising state practices, and promotes state innovation and leadership in workforce development.

Background on UI ITSC

NASWA’s UI Information Technology Support Center (UI ITSC) is an innovative collaboration of all State Workforce Agencies, the U.S. Department of Labor and private sector partners to support the IT needs of the Unemployment Insurance program.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

NASWA is an equal-opportunity employer. NASWA does not unlawfully discriminate on the basis of race, color, religion, national origin, sex, age, marital status, military status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation or any other characteristic protected by Federal or District of Columbia law. Our non-discrimination policy applies to all facets of employment, including recruiting, hiring, employment, promotion, demotion, dismissal, compensation, and training opportunities