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Using Technology and Digital Tools to Transform Public Employment Services: The Experience of the USA
Job seekers, working learners, and displaced workers are turning to employment service organizations for help navigating complex issues at the intersection of life, learning, and work. How are employment service agencies and workforce development organizations keeping up with the shifting ...
Keynote Speech by Willem Pieterson
Global trends and developments in the use of technology information to deliver Public Employment Services, including experiences and maturity of PES regarding the use of technology across OECD countries and LAC. The keynote address will also discuss broader trends and developments of other...
How the Use of Data is Changing the Way Public Employment Services are Organized and Operate
The world of Public Employment Services is changing rapidly. Technological developments are creating new possibilities to collect and analyze data that have the potential to enable Public Employment Services to better serve their clients and improve performance. The objective of this panel...
Opening Remarks
Scott Sanders, Executive Director, National Association of State Workforce Agencies (NASWA)
Abdelmonnime El Madani, President of World Association of Public Employment Services (WAPES)
Carmen Pages, Labor Markets Division Chief, Inter-American Development Bank
The Changing Nature of Technology and its impacts on Public Employment Services
The changing nature of technology, and how this is reflected in technology, society and the labor market, is influencing how PES operate and develop. The objective of the panel is to discuss the main changes over the past few years to provide context to the current approaches, as well to s...
Closing and Ways Forward
Participants will break out into three parallel workshops, each delving into the opportunities for a group facing substantial labour market and skills challenges.
Managing Labor Market Changes Through Local Partnerships
In the United States, partnerships are a key governance tool to better connect state and local workforce development policies to the needs of the economy. The Workforce Innovation and Opportunity Act (WIOA) was designed improve coordination between and among agencies so that workers and jo...