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Do you know all the steps to protecting your bottom line against unnecessary charges? This session will be exploring how charges are determined and how your actions have a direct effect on your tax rate and your bottom line.  Moderator Janey Watkins-Sondrini, SIDES Program Director,...

Now is your chance to ask all those unanswered questions of the SIDES Support Team. Come prepared to discuss exchange standard formats, certificates, model connectors, single sign-on, or your favorite SIDES topics. Speakers David Zemel, SIDES Technical Manager, Atos IT Solutions and Serv...

Looking to directly impact your bottom line? The Determinations & Decisions exchange is a "quick win" for sending determinations/decisions and receiving appeal requests electronically. Join this session to explore the benefits of this SIDES exchange from both the state and integrated p...

There is no question that the shortest distance between two points is a straight line. As you are preparing for modernization and program improvements, are you resolving workarounds and streamlining processes? This session will have you taking a second look at how you are approaching ...

The next recession may be right around the corner, has your state started to prepare? Now is the time to design your plan for success. Join us as we discuss promising practices, automation, caseload management, and staff training. Moderator Cara Hill, Benefits Administrator, Florida Depa...

This workshop is geared to technical individuals who desire a hands-on experience working with certificates and installing the SIDES Model Connector using JAVA. During this session, you will: - Learn how to combine your private key and public certificate for installation into the keystore...

Continue our fact-finding adventure into the world of discharges and suspensions. Utilizing actual cases, states will demonstrate what is needed to make informed decisions.  Moderator Gretchen Strebeck, Senior Director, Equifax Speakers Jennifer Bertrand, Claims Processing Manager...

Ready to take the next step in automating the lifecycle of a claim? This session will discuss how states and integrated partners are using the newest SIDES exchange to gather additional information. No phone calls required! Moderator Justin Williams, Chief of Benefits, Utah Department of...

Utilization of the Integrity Data Hub (IDH) has proven to be a valuable tool for the Workforce Agencies' efforts to detect and prevent UI fraud and improper payments. With the release of expanded capabilities such as Multi-State Cross Matching and Fraud Alerting, the IDH is further connect...

Understanding and documenting the business requirement needed to modernize a system or implementation a new SIDES exchange are key to a successful implementation. Whether you are a business analyst, SME or IT professional, this session is for you! Join the NASWA experts as we define the im...