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Tracks: Communications | Unemployment Insurance Customer Connections - Translating UI Into Plain Language This session will provide information and tips on plain language to help UI agencies revise or create new communications that are easier for UI customers (and staff!) to understand a...

Tracks: Employment and Training | Unemployment Insurance | Workforce and Labor Market Information Equity Initiatives at USDOL and in the States Several states and USDOL share initiatives aimed at improving equity in workforce development programs. MODERATOR Anna Hui, Director, Mis...

Track: Legal Roll Call of States with Case Law Updates, Significant Legislation, and Emerging Legal Issues An opportunity for state workforce agency attorneys and policy staff to report on and ask questions of each other about significant legal cases, legislation, and policy development....

Track: Employment and Training Why Strengthening Your Workforce & Economic Development Partnerships Matters Is your state looking to improve its collaboration and partnerships across workforce and economic development systems? Hear how some states are leading in this area. MODERATOR...

Track: Employment and Training When Veterans Go to the Front of the Line - and When They Don't Veterans and eligible spouses continue to receive priority of service (POS) for all USDOL-funded employment and training programs. But many people do not realize additional POS provisions exist...

Tracks: Employment and Training | Technology | Workforce and Labor Market Information Improving Service Delivery through Technology The pandemic has accelerated a shift to delivering services in new ways. With an increase in demand for services, yet fewer resources available, technology ...

Tracks: Legal | Technology | Unemployment Insurance Protecting Confidential Data in a UI Program Protecting confidential data from diverse sources is a challenging part of administering a state unemployment program. Our panel of state legal staff and federal officials will provide their ...

Tracks: Employment and Training | Unemployment Insurance | Workforce and Labor Market Information Making the Most of Reemployment Services and Eligibility Assessment (RESEA) Is your state looking for ways to improve your RESEA Program? Learn about the findings of a recent USDOL study and...

Tracks: Administrators | Employment and Training | Workforce and Labor Market Information Reconnect - The Power of Higher Education and Workforce Development Partnerships The missions of state workforce development and higher education agencies are increasingly aligned. Come join this se...

Tracks: Communications | Technology | Unemployment Insurance Modernizing State UI Systems: State Strategies and Lessons Learned After every crisis, whether it be a recession or a pandemic, states are given an opportunity to evaluate their IT systems and business processes. Now, UI I...