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2021 NASWA Summit

After a year of virtual conferences, the 2021 NASWA Summit returned to an in-person conference Austin, Texas. The week included a Board of Directors meeting, nine committee meetings, and a one-day SUMMIT. The SUMMIT held an array of important information and practices surrounding workforce, unemployment insurance, labor market information, IT, and other issues. See the materials from the conference on the Presentations page.

SCHEDULE OF EVENTS:

Monday, December 6th 

  • Board of Directors Meeting - 1:30pm - 5:00pm
  • Board of Directors Dinner - 5:30pm - 8:00pm

Tuesday, December 7th 

  • Board Meeting - 9:00am - 5:00pm
  • Unemployment Insurance Committee Meeting - 8:30am - 5:00pm
  • Employment & Training Committee Meeting - 8:30am - 4:30pm
  • NASWA SUMMIT Welcome Reception with Exhibitors - 5:00pm - 6:30pm

Wednesday, December 8th 

  • NASWA SUMMIT - 8:30am - 5:00pm
  • NASWA SUMMIT Evening Event - 5:30pm - 7:00pm

Thursday, December 9th 

  • Equal Opportunity Committee Meeting - 8:30am - 5:00pm
  • SIDES Operations Committee Meeting - 8:30am - 5:00pm
  • Technology Committee Meeting - 8:30am - 5:00pm
  • UI Integrity Center Steering Committee Meeting - 8:30am - 5:00pm
  • Veterans Affairs Committee Meeting - 8:30am - 5:30pm
  • Workforce & Labor Market Information Committee Meeting - 8:30am - 4:30pm
  • Communications Committee Meeting - 9:00am - 5:00pm

Friday, December 10th 

  • Equal Opportunity Committee Meeting - 8:30am - 11:00am
  • Veterans Affairs Committee Meeting - 8:30am - 11:00am
  • Communications Committee Meeting - 9:00am - 11:30am

 

Follow @NASWAORG and join the conversation on Twitter #NASWASummit21

2021 NASWA Summit Schedule

Download Full Agenda Seating Chart

The daily schedule of the conference is below. Check back for more updates!

The times listed below are Central Time 

 

We are at maximum capacity for the SUMMIT!

The deadline to register was November 15th. We will not be accepting any more registrations. Onsite walk-ins and registrations will not be allowed. 

Welcome Reception with Sponsors & Exhibitors

brought to you by FAST Enterprises
Austin Grand Ballroom and Foyer – 6th floor

Breakfast

brought to you by PAIRIN
Austin Grand Ballroom – 6th floor

Sponsor & Exhibitor Showcase

through 4:00 p.m.
Austin Grand Ballroom and Foyer – 6th floor

Opening Ceremonies

NASWA Welcome, Presentation of the Colors, Pledge of Allegiance, Texas Welcome, and A Word from Our Diamond Sponsor
Austin Grand Ballroom – 6th floor

Opening Plenary Session

Featured Speaker: Angela Hanks, Acting Assistant Secretary and Principal Deputy Assistant Secretary, USDOL - ETA; Recovery: Leveraging Lessons Learned from the Pandemic and Moving Forward – Four Leaders Highlight Recovery Plans in Their States Panel Session; A Word from Our Platinum Sponsors
Austin Grand Ballroom – 6th floor

Networking Break

brought to you by EY
Exhibit Hall in Austin Grand Ballroom and Foyer - 6th Floor

Concurrent Breakout Session: The Great Reset: New Business Models for the Public Workforce Development System

At this session, state leaders and other experts will react to several provocative briefs authored for this Summit discussion. What roles should state workforce development systems play in this era of worker movement, labor shortages, rapid digitization, and a changing higher education landscape, including the acceleration of free college opportunities? What are the system's comparative advantages and how can they be marshalled toward a new business model through strategic partnerships with other state agencies and local workforce entities? What states are moving quickly to adapt to change and where are they heading?
Breakout Room 1: Salon AB – 4th floor

Concurrent Breakout Session: UI Operations: Leveraging Improvements Made During the Pandemic

Designed for state UI Directors and senior UI management, this session provides an opportunity to focus on operational changes made during the COVID-19 crisis that will continue to assist improve the program post-pandemic.
Breakout Room 2: Salon C – 4th floor

Concurrent Breakout Session: New Partnerships; New Opportunities

NASWA is now partnering with both LinkedIn and Grow with Google to provide new employment resources to our members. Starting January 3, Google Career Certificate Program scholarships will be available to people in all 50 states, the District of Columbia and the territories. Come to this session to hear from five states currently engaged in the project's soft launch, and to learn about no-cost training in IT Support, Data Analytics, Project Management, and User Experience (UX) Design available from Google. We’ll also have exciting news about a new learning resource available to state agencies through LinkedIn’s partnership with NASWA.
Breakout Room 3: Salon DE – 4th floor

Summit Luncheon

brought to you by Deloitte Consulting, LLP Featured luncheon guest: Join us as we welcome Gay Gilbert and recognize her for her leadership and collaboration with NASWA and the state workforce agencies.
Austin Grand Ballroom – 6th floor

Hearing NASWA Updates from our President and CEO

Presenter: Scott B. Sanders, NASWA President and CEO
Austin Grand Ballroom – 6th floor

Concurrent Breakout Session: Workforce Development Technology Tools Emerging from the COVID-19 Pandemic – Improving Service Delivery

Technology can be used to anticipate customer needs, tailor business processes, provide virtual service delivery and improve productivity. The unknowable duration and impact of the pandemic combined with an already rapid acceleration of virtual service delivery both in the private and public sectors clearly indicate that virtual service delivery and remote work will be either permanent or significantly transformational. Find out how states are using technology services in impactful, efficient and cost-effective ways. The panel will discuss successful product implementations, along with lessons learned during the COVID-19 pandemic and the positive impact on service delivery to their internal and external staff and customers.
Breakout Room 1: Salon AB – 4th floor

Concurrent Breakout Session: Focus on UI Integrity

The NASWA UI Integrity Center will outline lessons learned and new solutions developed to address fraud prevention, detection, and recovery challenges in UI.
Breakout Room 2: Salon C – 4th floor

Concurrent Breakout Session: UI IT Modernization in a Post-Pandemic World – Lessons Learned and Moving Forward

During the pandemic, UI IT Systems were challenged to be scalable and flexible in implementing new programs and technologies. In this session, states will share how the pandemic shifted their systems and modernization efforts to focus on improving service delivery, customer journey, fraud detection and prevention, and more. What were the lessons learned during the pandemic and what does modernization and sustainability look like moving forward?
Breakout Room 3: Salon DE – 4th floor

Networking Break

brought to you by EY
Exhibit Hall in Austin Grand Ballroom and Foyer - 6th Floor

Closing Plenary Session

A Word from Our Gold Sponsors; Ohio P3 Model; Labor Shortages: Causes, Consequences, and State Responses
Austin Grand Ballroom – 6th floor

Conference Adjournment

Scott B. Sanders, President and CEO, NASWA Robert Asaro-Angelo, NASWA Board of Directors Chair (2022 Association Year) and Commissioner, New Jersey Department of Labor and Workforce Development
Austin Grand Ballroom – 6th floor

Evening Networking Reception

brought to you by Sagitec
Austin Grand Ballroom, Foyer and Terrace - 6th Floor

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Travel Information

Hotel Information

Hilton Austin

500 E. 4th Street
Austin, TX 78701
United States

SOLD OUT - Please see Overflow Hotel below to make your reservation. 

 

RESERVATION CANCELLATIONS will be accepted by the hotel up to 48 hours prior to your arrival, with no additional fees.

 

Overflow Hotel Information

Hilton Garden Inn Austin Downtown

500 N. Interstate 35
Austin, TX 78701
United States

A block of rooms has been reserved at the Hilton Garden Inn Austin Downtown at a (per diem) group rate of $140.00 per night (plus tax).

An amount of $50 per night will be pre-authorized to the individual’s credit card.

The deadline to reserve a room is Monday, November 15, 2021.

 

RESERVATION CANCELLATIONS will be accepted by the hotel up to 24 hours prior to your arrival, with no additional fees.

Urgent Care Information

CareNow Urgent Care - Barton Springs

517 South Lamar Boulevard, Suite B
Austin, TX 78704
United States

 

Website | Map & Directions

 

Conference FAQs

How do I cancel my registration?

In the Registration Confirmation email you received from NASWA Meetings after registering for the conference, follow the instructions to modify your registration. You'll need your confirmation number and the email address used to complete the registration to modify your registration. Click, "Cancel Registration" and follow the instructions to complete your cancellation.

Attendees who cancel and do not transfer their registration will be charged a $50.00 processing fee for cancellations/refunds requested on or before 14 days prior to the start of the event. No refunds will be made for cancellation/refund requests received within 14 days of the event.

If you do not have your confirmation email, please contact NASWA-Meetings@naswa.org to request a duplicate.

How do I transfer my registration to someone else?

In the Registration Confirmation email you received from NASWA Meetings after registering for the conference, follow the instructions to modify your registration. You'll need your confirmation number and the email address used to complete the registration to modify your registration. Click, "Transfer Registration" and follow the instructions to substitute an attendee. 

If you do not have your Registration Confirmation email, please contact NASWA-Meetings@naswa.org to request a duplicate.

How can I download a copy of my registration invoice/receipt?

In the Registration Confirmation email you received from NASWA Meetings after registering for the conference, click the link to view/print your invoice/receipt.

If you do not have your confirmation email, please contact NASWA-Meetings@naswa.org to request a duplicate.

I have a question about a NASWA event. How do I contact NASWA?

If you have a question about a specific NASWA meeting or event, please contact NASWA-Meetings@naswa.org.

What are the cancellation and refund policies?

Attendees who cancel and do not transfer their registration will be charged a $50.00 processing fee for cancellations/refunds requested on or before 14 days prior to the start of the event.

No refunds will be made for cancellation/refund requests received within 14 days of the event.

Contact Us

For more information, please contact: naswa-meetings@naswa.org

2021 NASWA Summit Presentations

Wednesday, December 8, 2021

 

2021 NASWA SUMMIT COVID-19 PROTOCOLS

We are at maximum capacity for the SUMMIT!

The deadline to register was November 15th. We will not be accepting any more registrations. Onsite walk-ins and registrations will not be allowed. 

We encourage you to check this page frequently for updates and information about COVID-19 protocols at the 2021 NASWA SUMMIT.

Your Health & Safety Is Our Priority. In an effort to provide an engaging and participatory experience while keeping the health & safety of attendees as our priority, we are instituting the following protocols consistent with CDC Guidelines. 

 

Attendee Health & Safety Responsibilities for the 2021 NASWA Summit:

Pre-Conference

  • In order to attend the SUMMIT and/or Committee Meetings, all attendees must
    • Register in advance by November 15th. There will be no onsite registration.
    • Complete the Participation Agreement during registration.
      • This Agreement must be completed with your registration in order to attend the conference and/or committee meetings.
  • Do not attend if you are sick. Should you become sick and must cancel plans to attend the conference, NASWA will issue a full refund of any registration fees paid.
  • Vaccinations are not required to attend but are strongly encouraged. NASWA staff in attendance will all be fully vaccinated.

At the Conference

  • Masks will be required for everyone during the event unless eating or drinking along with moderate social distancing.
  • All registered attendees will have assigned seating. Please be sure to register in advance.
  • No-Touch Check-In: Registration packets & name badges will be available at attendees’ assigned seats.
  • Moderate social distancing will be required in all meeting rooms and conference space.
  • Hand sanitizer stations will be located throughout the conference space.
  • Meals will be delivered following Hilton EventReady protocols and standards.
  • All participants shall adhere to all COVID-19 protocols set by NASWA in the Participation Agreement Form and reiterated in our Onsite Health and Safety Measures by complying with all relevant signage and instructions, and by complying with all seating and capacity restrictions.
  • All participants shall screen for symptoms of COVID-19 each morning before attending the conference.
  • Participants should not participate if they experience symptoms associated with COVID-19 while attending the SUMMIT and are encouraged to seek medical care if necessary.
  • Should you have to discontinue conference participation after becoming ill on-site, NASWA will issue a full refund of any registration fees paid – contact NASWA Meetings to request a refund.

Post-Conference

  • If you receive a positive COVID-19 diagnosis within 14 days of attending the event, please inform NASWA so that we can perform the necessary follow-up.

 

View additional Onsite Health and Safety Measures NASWA and the Austin Hilton are taking.

Thank you for helping us in our efforts to provide our first in-person meeting since March of 2020! Please contact NASWA Meetings if you should have any questions.

 

 

Thanks to Our Sponsors